During the symposium on ‘Excellence in Hospital Pharmacy’ in Oudaen, Utrecht on 3 June a group of international hospital pharmacists told about ‘their’ hospital pharmacy and the tools, projects and best practice they are proud of. Anne Friel, Head of Pharmacy & Medicines Management, Western HSC Trust, Regional Project Lead, Medicines Optimisation for Older People (MOOP), explained among other things why STEPselect is a necessary tool and what the cause and ambitions are of MOIC, the Medicines Optimisation Innovation Centre.